Shipping Policy

Thank you for shopping with JSells. We aim to deliver your products safely and on time. Please read our shipping policy carefully before placing an order.

1. Shipping Locations

We currently ship across India. For international shipping requests, please contact us at jsellsofficial@gmail.com.

2. Processing Time

All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next working day.

3. Delivery Time

Delivery times depend on your location:

• Within West Bengal: 2–5 business days
• Other Indian states: 4–8 business days

Please note: Unexpected delays due to weather, courier issues, or regional restrictions may occur.

4. Shipping Charges

Shipping charges will be calculated and displayed at checkout. We may offer free shipping on certain products or during promotions.

5. Order Tracking

Once your order is shipped, we will provide a tracking number via email or SMS (if available). You can use this to track your shipment status in real-time.

6. Delayed or Lost Packages

If your order hasn’t arrived within the expected delivery window, please contact us. We will work with the courier to resolve the issue promptly.

7. Damaged or Incorrect Items

If your product arrives damaged or incorrect, contact us within 48 hours of delivery at jsellsofficial@gmail.com with photos of the item and packaging. We’ll assist you with a replacement or refund.

8. Contact

📧 Email: jsellsofficial@gmail.com
📍 Address: Netaji Road, More, near Power House, Dinhata, West Bengal 736135, India